Frequently Asked Questions
Answers about accounts, supported providers, model APIs, and billing.
Frequently asked questions
Answers about accounts, supported providers, model APIs, and billing.
Which cloud providers are supported?＋
Cloudigo currently supports AWS, Alibaba Cloud, and Tencent Cloud. More providers are being added based on customer needs.
What format does the LLM API use?＋
It uses an OpenAI-compatible API format. Replace the base URL to get started without changing your existing OpenAI SDK integration.
How can I top up my account?＋
Bank transfers and USDT top-ups on TRC20 or ERC20 are supported. Crypto top-ups are credited after confirmation.
Is there a free trial?＋
Yes. Registration includes free tokens, with no credit card required, so you can explore the platform before choosing a paid plan.
Can I use my existing cloud accounts?＋
Yes. Connect supported AWS or Alibaba Cloud accounts through the secure authorization flow. Cloudigo does not store your credentials.
How is my data protected?＋
Data is encrypted in transit and at rest. Cloudigo states that it maintains SOC 2 compliance, runs regular security audits, and stores API keys in an isolated encrypted vault.
Are volume discounts available?＋
Tiered pricing is available for high-volume customers. Contact the sales team for a quote tailored to enterprise workloads.
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Manage resources, models, and costs in one place.